A Training Workshop on “Customer Service Excellence for Professionals” was successfully conducted by BizHub Consulting Service Pvt. Ltd. on 6th January, 2020 at Sampada Garden Hotel, Lazimpat, Kathmandu. Targeted to the professionals who deal with customer in their work tenure, this training was successful in leading the participants towards providing excellent customer services in their respective organizations. The training was delivered by one of the renowned trainers in Customer Service Excellence Dr. Madan Raj Bista, having an experience of over 19 years as a trainer in the topic. This soft skill based training was a success in its part of delivering the major aspect to be considered for delivering the Excellent Service to the Customers. To nutshell, the participants could now begin the year 2020 with excellence after receiving the training at the very beginning of the year.